Returns & Exchanges
We want you to be fully satisfied with your Members Only purchase, which is why we offer a 30-day return window for all unworn apparel in its original packaging. Please ensure all tags remain attached to qualify for a full refund or seamless exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and secure it to your package.
Package and Ship
Place the items in their original mailer or a sturdy box, ensuring all original tags are included, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing